What will be refund/Cancellation policy
Q. What is the general return policy on WellnessAmPm.Fit?
7 Day Return Policy
We offer you complete peace of mind while ordering at WellnessAmPm.Fit
you can return all items within 7 days of receipt of goods. If you are
not satisfied with what you have bought, we will gladly take it back
within 7 days from the date of delivery. If you have paid by card then we
will reverse the payment. In case of Cash on Delivery or Bank Deposits as
modes of payment, we will issue a cheque in the registered name of the
customer. We also will refund you the shipping charges in store credits.
Please ensure however that the product is unused and the tags, boxes and
other packaging is intact.
Q. What should I do if I receive a Defective Item?
If an item is found defective, please get in touch with our customer care
on info@am-pm.fit or call us on +91-86890-86890 within 7 days of receipt
of the product. We will arrange a reverse pickup for the product and then
issue either a full refund or a different item in exchange, as per your
request. Please note that replacements are subject to the availability of
the particular product.
Q. Is there a category specific policy for returns?
Nutrition: Products should be received in original packaging and sealed
condition. Opened or used boxes will not be accepted as returns. For
issues like rashes, stomach upset, headache, flavor like/dislike, flavor
difference from one brand to other etc. products would not be applicable
for return. Please consult with the doctor before buying the product.
The following shall NOT be eligible for return or replacement:
Damages due to misuse of the product.
Incidental damage due to malfunctioning of product.
Any consumable item which has been used or installed.
Products with tampered or missing serial / UPC numbers.
Any damage/defect which is not covered under the manufacturer’s warranty.
Any product that is returned without all original packaging and
accessories, including the box, manufacturer’s packaging if any, and all
other items originally included with the product(s) delivered. Some
special rules for promotional offers may override “am-pm.fit’s 7 Day
Returns Policy”. In case of any queries, please write to our customer
care on info@am-pm.fit or call us on +91-86890-86890.
Q. I need to return an item, how do I arrange for a pick-up?
You can Contact Us to initiate a return. You will receive a call
explaining the process, once you have initiated a return. Wherever
possible we will facilitate the pick-up of the item through our courier
partners like FedEx, Bluedart etc. In case, the pick-up cannot be
arranged by us, you can return the item through a third-party courier
service and we will return the courier costs.
Q. What are the modes of refund available after cancellation?
In order to confirm cancellation of item(s) in your order, you need to
indicate your refund preference. In this case, the money will be refunded
back to the payment mode/account that was originally used to make the
transaction.
Once you have requested the cancellation of item(s) in your order,
WellnessAmPm.Fit will complete the cancellation and initiate the refund
of 60/40 ratio, depending on your preference.